We are seeking a highly motivated and detail-oriented Learning Management Associate for the L&D team at a global Financial Investment Services company in Newport Beach, CA. The ideal candidate will oversee learning and leadership development initiatives, ensuring effective communication and collaboration across HR and business partners. The role is at least 6 months and will pay up to $43/hr DOE

Key Responsibilities

o Configure and enhance processes for goal setting and "end of year" performance reviews.

o Test, launch, and track business processes and milestones.

o Support Workday for HR and business partners.

o Configure, enhance, and test processes related to LMS.

o Build events, programs, and learning paths and manage attendance and reporting.

o Manage training, inquiries, and approvals.

o Create clear Workday instructional materials for HR and employees.

o Refine processes with a focus on Inclusion & Diversity.

o Oversee AI administration, including managing AI bots, by reviewing responses, ensuring quality, tagging queries, and tracking usage.

o Maintain and update department content, including the intranet, learning management system, navigation guides, and other resources for user accessibility.

o Update Talent Development process documentation to ensure compliance for annual audits.

o Proactively respond to inquiries via the Talent Development Team's email, client inquiries, and any escalations.

Requirements

Education and Experience: Bachelor's degree or equivalent 1-2 years of experience in human resources, learning, talent development, or related administrative role.

Technical Skills: Proficiency in Microsoft Office is required. Must have experience with learning management systems (LMS), particularly Workday Learning, is advantageous.

Soft Skills: Exceptional interpersonal and communication skills, with a client-support focus, and a proactive, solution-oriented mindset. Ability to manage inquiries and provide support in a clear and positive manner. Possess high emotional intelligence (EQ), demonstrating adaptability and creativity in problem solving. The ability to collaborate effectively, ensuring seamless teamwork.

Professional Attributes: Meticulous attention to detail and strong organizational skills, capable of managing multiple tasks and projects simultaneously in a fast-paced environment. Ability to work both independently and as part of a team, with a results-oriented approach.

Please forward your resume if you are interested!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.