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Job Title: Patient Financial Counselor - On Site
Company Name: Providence
Location: Anchorage, AK USA
Position Type: Full Time
Post Date: 01/22/2026
Expire Date: 02/21/2026
Job Categories: Social & Human Services, Finance/Economics, Financial Services, Healthcare, Other, Healthcare, Practitioner and Technician, Information Technology, Insurance, Law Enforcement, and Security, Military, Counseling, Medical
Job Description
Patient Financial Counselor - On Site

Description



Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person. They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance.



Providence caregivers are not simply valued theyre invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.



Required Qualifications:




  • H.S. Diploma or GED.


  • 2 years - Experience in a hospital, clinic, or healthcare business office.


  • 3 years - Experience or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or it's Affiliates.


  • 2 years - Experience in automated, computerized account follow-up system, preferably in Epic.



Preferred Qualifications:




  • Experience with medical and health plan terminology.



Why Join Providence ?



Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.



About Providence



At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, well walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.



Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.



Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.



Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



About the Team



Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.



Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.



Requsition ID: 407774


Company: Providence Jobs


Job Category: Patient Financial Services


Job Function: Revenue Cycle


Job Schedule: Full time


Job Shift: Day


Career Track: Admin Support


Department: 4001 SS RC FIN COUNS


Address: AK Anchorage 3200 Providence Dr


Work Location: Providence Alaska Medical Ctr-Anchorage


Workplace Type: On-site


Pay Range: $22.44 - $34.33


The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.



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Contact Information
Company Name: Providence
Website:https://rr.jobsyn.org/496571C541CE46BBA0B2E461F61D1FA12407
Company Description:

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